Wednesday, November 23, 2011

You Yell, I Yell, We All Fall Down

Tonight went to shit.

I had an awful night- the kind of night that nearly drove me to call up my friend and ask him to spare a few alcoholic beverages in my favor. It was the kind I wanted to numb away with anything and nothing at the same time.

I cried for the first time at work, bent over the toaster with unwanted tears fattening and bubbling over my weak eyelids. It was a woman. A woman who was sketchy from the start. She was needy and ordered very specifically "no this" and "no that" with a little of "add this instead". I charged her for the extra ingredients she requested, but upon receiving the bill , a wire in her head sparked, shorted, and flared, because this bitch flipped out. There I am standing, apologizing at first, but then realizing that she was wrong. Then, there I was explaining to her the err in her justification. We always charge for extra ingredients. Not so. After a few minutes of flipping the hell out, yelling, waving her hands, and scolding me (getting the attention of the entire floor) I skulked away to get my supervisor who talked sternly with her in front of everyone (Yes! I'm winning) ... only to be talked down by her, thus proving me wrong, and adjusting her check accordingly. Shit. She won. Meanwhile, what was she so upset about? Oh, an $.85 charge for spinach. (now I really hate you spinach) Yep. She threw a fit over less than a dollar. Funny, I wonder if she knows that there are some people somewhere who don't even have that much to complain about, because they're eating scraps and dealing with malnourishment. Hmmm. Anyways, the embarrassment led me to tears which led me to fucking up the rest of my night. I dropped an old man's english muffin and cursed in front of his grandchildren, forgot this, left that, got written up, forgot about people, couldn't get to people etc....It was a shitty night. Needless to say, I'm learning to deal with all types of people. However, that doesn't mean that I'm learning to understand people. That's something completely different. I just can't understand that type of behavior. If you're reading this, please take heed. Don't act like a nutcase when you go out to eat. Don't request odd things  ( a glass of buttermilk to wash down your huevos rancheros), don't be super picky (cook my chicken on foil so it doesn't get grill marks) don't leave shit tips ($.23), and don't rant and rave to your server about a simple human mistake that can be fixed. Just don't. We are people too, we care, we know the motto "the customer is always right" you don't need to act it out for us. Be pleasant and we will be even more so back. Don't make us cry over a toaster oven...it's degrading. Let's all just be cool and relaxed....after all, it is just spinach.

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